Privacy Policy

1. About This Policy

This Privacy Policy describes how SRS Tech ("we", "our", or "us") handles information when you use PixelPlay, an iOS application developed and published by SRS Tech.

By downloading or using PixelPlay, you agree to the collection and use of information described in this policy. If you do not agree, please do not use the app.

2. What PixelPlay Does — and Does Not — Do

PixelPlay is a personal media player. It plays video streams from sources you provide (M3U playlists, Xtream Codes portals, or the optional free public catalog from iptv-org).

• We do not host, provide, or pre-load any video content.
• We do not know what you watch.
• We do not share your data with advertisers.
• We do not sell any personal information.

3. Information We Collect

If you use the app without signing in (Guest mode):

• Anonymous usage events via Firebase Analytics (e.g. "app launched", "channel played") — no personally identifiable information is attached. Firebase Analytics also derives a coarse location (city-level) from your IP address for aggregate reporting; this is not linked to your identity.
• Crash reports via Firebase Crashlytics to help us fix bugs. These include device model, iOS version, and a stack trace. No user identity is included.
• App preferences and your favorites/history stored locally on your device only — never uploaded.

If you sign in (optional):

• Your email address and display name from Google or Apple Sign-In, stored in Firebase Authentication to identify your account.
• This enables account management features such as deleting your account and associated data, and automatically syncs your favorites across all your devices signed in to the same account.

Xtream / M3U source credentials (if you add them):

• Your Xtream portal URL and username are stored locally on your device in the app's database.
• Your Xtream password is stored in your device's secure Keychain — never in plain text, never uploaded to our servers.

4. How We Use Your Information

• Analytics: To understand how the app is used in aggregate and improve features.
• Crash reporting: To identify and fix stability issues.
• Account management: To identify your account so you can delete your data on request.

We do not use your information for advertising, profiling, or any purpose not listed above.

5. Third-Party Services

PixelPlay uses the following third-party services, each governed by their own privacy policy:

• Firebase Analytics & Crashlytics (Google) — firebase.google.com/support/privacy
• Google Sign-In — policies.google.com/privacy
• Apple Sign-In — apple.com/legal/privacy
• iptv-org public catalog (optional, user opt-in) — open-source channel metadata. We do not share your data with iptv-org.

6. Data Retention and Deletion

Local data (favorites, history, source credentials) is stored only on your device and is deleted when you uninstall the app or use Settings → Clear History & Favorites.

Account data (if signed in) is retained in Firebase until you delete your account. You can delete your account at any time from Settings → Delete Account inside the app. This permanently removes your Firebase account and all associated data.

Analytics and crash data is retained by Firebase according to their policies (typically 2 months for Analytics, 90 days for Crashlytics).

7. Children's Privacy

PixelPlay is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you, or to withdraw consent at any time.

To exercise any of these rights, contact us at admin@srstech.in. You can also delete your account directly in-app from Settings → Delete Account.

9. Security

Xtream credentials are stored in the iOS Keychain with hardware-backed encryption. Firebase services use industry-standard TLS encryption for data in transit. No transmission method is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of PixelPlay after changes constitutes acceptance of the revised policy.

11. Contact

If you have questions about this Privacy Policy or your data, please contact us:

SRS Tech
admin@srstech.in
srstech.in